playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 2072882297
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can try clicking on send OTP again. Alternatively, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details via email to our customer support for assistance with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and bank details. This is a mandatory step to ensure a smooth experience. By doing so, you'll be able to access all the features and services available on the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay can be a potential drawback to using the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. This means you can only cash out the money you win, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, a pending withdrawal should be added to your wallet account within 24 hours. If the problem still exists, you can contact their care centre for assistance.
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